Applications Engineering Analyst

SUMMARY OF POSITION

The Applications Engineering Analyst is responsible for implementing and supporting a wide range of computing environments and includes the role of SAP Basis Administrator plus a wide range of application, database, and server technology skill sets.

This position contributes to project work for implementations, migrations and extensions. In addition, this position manages routine software upgrades and patch deployments, restart, recovery, and system tuning, as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Follows and recommends improvements to all IT standard operating procedures for this area
• Ensures the day-to-day administrative tasks are completed for all SAP systems
• Monitors systems for performance
• Performs system administration and maintenance as required
• Leads efforts to solve complex issues across multiple IT disciplines
• Plans and implements SAP upgrades for all systems in the various SAP landscapes including DEV, QAS, PROD, ECC BW HANA, Business Objects, JAVA, OpenText Documentum, and Solutions Manager
• Sets up and monitors SAP Archiving as required
• Provides Database Administration as required
• Assists with SAP Security Administration as required
• Assists with Disaster Recover planning and testing as required
• Documents any issues through identified incident management or change management processes.
• Resolves SSO, SNC (Secure Network Communication) and SAPGUI connectivity issues
• Assists functional and technical team members in troubleshooting and problem resolution
• Develops and implements backup, patch, note, and upgrade strategies
• Perform rigorous quality checks to ensure efficient use of all SAP hardware, software, operating systems, and databases
• Leads incident response as-needed and performs root-cause and improvement analyses.
• Leads definition and implementation of IT standard operating procedures for this area
• Performs daily tasks, provides support, and implements upgrades for non-SAP systems including Aventx Faxing, internal email services, Oracle 12c and higher, Oracle App Server, SUSE 12, MS SQL Server, and Documentum.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB REQUIREMENTS

• Education/Certification Requirements

• Bachelor's degree in computer-related field preferred

• SAP Training/Certification preferred
• Experience
• 4+ years of experience in SAP Basis

• Experience with SAP Java skills preferred
• Experience in a Microsoft Server and SQL Server SAP environments preferred

• Knowledge/Skills

• In-depth understanding and implementation of SAP best practices for basis administration
• Basic Networking knowledge
• Basic knowledge of virtualization technologies such as VMware
• Extensive knowledge of automation and alerting technologies
• Excellent verbal and written communication skills
• Project management skills preferred 

• Abilities

• Ability to analyze current processes that can be automated for time savings.
• Ability to plan and coordinate application upgrades
• Ability to solve complex technical problems
• Ability to work at times other than normal business hours and provide after-hours support

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to work in front of a laptop or PC workstation for extended periods of time
• Occasional standing, sitting, walking, and talking on the phone

WORK ENVIRONMENT

This is a fast-paced work environment with consistent pressure to complete duties as outlined above which requires ability to manage multiple projects at a detailed level and provide support to many internal departments in a fast-changing environment.  Many duties listed above are time-sensitive and have strict deadlines for completion.

Shurtape Technologies, LLC is proud to be an Equal Opportunity and does not discriminate based on race, religion, color, national origin, gender (including identity & expression), medical condition, sexual orientation, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.