Continuous Improvement Leader

Location US-NC-Hickory
ID 2024-1419
Position Type
S- Salary



The Continuous Improvement Manager supports the leadership team in achieving cost, revenue, service, and quality objectives via progression towards world class levels; and developing and sustaining a Lean Six Sigma continuous improvement culture.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Project leadership regarding cost savings, quality improvement, service improvement, and new product development projects.
  • Collaborate with Plant Management, Quality Management, Product Management to identify, reduce, and eliminate chronic sources of customer complaints, raw material quality issues, waste/scrap, and resolve production deficiencies.
  • Facilitate improvement projects, utilizing Lean Six Sigma methodologies.
  • Conduct statistical assessments with appropriate follow-up to reduce variability and/or achieve OEE targets.
  • Summarize and present completed project results and recommendations for improvements.
  • Create key process flows and/or value stream maps.
  • Develop recommendations and implement improvements to support corporate and plant goals, requirements, and sustainment of improvements.
  • Technical resource for key products and processes.
  • Assist with the maintenance of the ISO system to the appropriate standard.
  • Support for ISO quality systems at the corporate and/or plant level.
  • Develop and maintain work instructions.
  • Conduct customer complaint investigations.
  • Refinement of testing frequencies and methods based on customer needs and statistical analysis.
  • Gages R&R studies.
  • Promote use of Lean Six Sigma methodology and tools (DMAIC, Lean, Kaizen, Supplier, and Design for Six Sigma).



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Extensive knowledge & experience of working with Lean Six Sigma continuous improvement and problem-solving tools and techniques.
  • Demonstrated success implementing and delivering results for cross functional Lean Six Sigma Continuous Improvement project teams
  • Ability to understand and constructively challenge current practices in the search for continuous improvement.
  • Experience in coaching individuals and teams through change to deliver improvements.
  • Self-directed, yet team-oriented work style; creative, problem solving, and assertive; keen ability to prioritize independently with minimal direction beyond initial direction and focus; possesses a high level of initiative and independent work ethic; detail-oriented and comfortable in a result-oriented environment.
  • Exceptional interpersonal skills: possesses an ability to proficiently communicate verbally and in writing with customers, suppliers, and at various levels in the organization.
  • Analytical; strong mathematical aptitude; possesses a natural ability to translate, calculate, interpret, and communicate data; excellent numerical and measurement skills.
  • Extensive spreadsheet and database management skills; advanced user of Excel and Minitab for varying, non-routine, ad hoc statistical analyses, and specialized tool development. Capable of analyzing and utilizing data, without becoming lost in the detail.
  • Thinks and acts strategically and systematically (i.e., solution oriented rather than fixating on obstacles).
  • Ability to multi-task and prioritize competing work for self and team.
  • Exceeds expectations through difficult challenges, finding solutions not problems.
  • Motivated to help others in the completion of deliverables.
  • Demonstrated understanding of project management principles
  • Familiar with ISO 9001 standards.
  • Experience with planning methodologies including MRP, ERP, and inventory/supply chain management.
  • Competency in MS Office, including Outlook, Excel, PowerPoint, and MS Project.   


  • Bachelor’s Degree in a related business or technical discipline, or the equivalent combination of education, technical training, or work/military experience.
  • Five years’ experience in quality and/or manufacturing, continuous improvement.
  • Three years’ experience certification with Lean Six Sigma.
  • Familiarity with adhesive and web handling manufacturing flows, product lines, and adhesive tape product applications is a plus.
  • Professional project management certification preferred.
  • Training in change management methodology preferred


The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

  • Sitting for extended periods of time
  • Typing
  • Talking on the telephone
  • Walking through manufacturing plants
  • No heavy lifting




  • Time split between climate-controlled office environment, and ambient temperature manufacturing and logistics environments. Requires use of all appropriate PPE (e.g. steel-toe shoes, safety glasses, hearing protection).


We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


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